International Orders

AquaDesign.com has partnered with a trusted third-party logistics company, GlobalShopex, to fulfill orders for our international customers. To place an order please follow these steps:

  1. Add the items you wish to purchase to the Cart.
  2. Go to the Cart page, scroll down and click on the “International Checkout” button.
  3. You will be redirected to the international cart page where you will see the items you wish to purchase, pre-calculated shipping rates, and the ability to see and prepay any applicable duties and taxes for your country (to see and prepay the duties and taxes, select “Yes” next to “Pre-Paid Duties and Taxes”).
  4. Click the “Checkout” button.
  5. On the Checkout page you will enter your Billing Information, Shipping Information (if different than Billing Information) and Payment Information.
  6. Click “Continue” and you will be directed to a page where you will review your order. Click “Submit Order” to finalize your order.

After placing your order you may contact GlobalShopex at customercare@globalshopex.com or +1-786-391-4868 with any questions or to check on the status of your order.

You may also contact GlobalShopex using any of these local International Customer Service Phone Numbers:

  Australia (Sydney) Tel: (612) 9037 0252

  Canada (Toronto) Tel:(416) 840 5719

  United Kingdom Tel: (020) 3371 9380

  Japan (Tokyo) Tel: (3) 4520 9639

  Spain (Madrid) Tel: (91) 829 5114

  South Africa Tel: (27 10) 500-2487

  France (Paris) Tel: (01) 7666 0593

  Mexico (DF) Tel: (52) 5553512656

  Brazil (Sao Paulo) Tel: (55) 213958 1440

cid:image013.png@01CF9F67.662E9350  Peru (Lima) Tel: (51) 17087236

  Colombia (Bogota) Tel: (1) 508 2859

  Chile (Santiago) Tel: (56)2 29382628